Know Your Rights
This page outlines your rights and available resources based on the state where you receive services
California Clients
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California clients have the right to access their health care records. To request a copy, please submit a written request by email or through the secure client portal. Requests are handled in accordance with California law.
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The California Board of Behavioral Sciences regulates Licensed Marriage and Family Therapists. You may contact the Board directly for questions or concerns about licensure or professional standards:
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If you wish to file a complaint regarding services provided in California, you may contact the Board of Behavioral Sciences:
Texas Clients
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You have the right to access your health care records. If you would like a copy, please submit a written request by email or through the secure client portal. All requests are handled with care and in accordance with Texas law.
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The Texas Behavioral Health Executive Council regulates licensed behavioral health professionals in Texas. If you have questions about licensure or professional standards, you may contact the Council directly:
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If you have a concern about the professional conduct or services provided by your therapist, you may file a complaint with the Texas Behavioral Health Executive Council (BHEC)
1801 Congress Ave., Ste. 7.300, Austin, TX 78701, phone (800) 821-3205), www.bhec.texas.gov
Consumer rights and regulatory oversight vary by state. Please refer to the section above that corresponds to the state in which you are receiving services. This information is provided to ensure transparency, accountability, and your peace of mind while receiving care.
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