Your Trust Matters

The information below helps you understand your rights and the resources available to you, based on the state in which you are receiving services.

 
 

California Clients

  • California clients also have the right to access their health care records. To request a copy, please submit a written request by email or through the secure client portal. Requests are handled in accordance with California law.

  • The California Board of Behavioral Sciences regulates Licensed Marriage and Family Therapists. You may contact the Board directly for questions or concerns about licensure or professional standards:

    BBS Contact Page

  • If you wish to file a complaint regarding services provided in California, you may contact the Board of Behavioral Sciences:

    File a Complaint

 
 

Texas Clients

  • You have the right to access your health care records. If you would like a copy, please submit a written request by email or through the secure client portal. All requests are handled with care and in accordance with Texas law.

  • The Texas Behavioral Health Executive Council regulates licensed behavioral health professionals in Texas. If you have questions about licensure or professional standards, you may contact the Council directly:

    BHEC Contact Page

  • If you feel concerned or need support outside of our work together, you may file a consumer complaint with the Texas Office of the Attorney General’s Consumer Protection Division:

    File a Complaint

Consumer rights and regulatory oversight vary by state. Please refer to the section above that corresponds to the state in which you are receiving services. This information is provided to ensure transparency, accountability, and your peace of mind while receiving care.